Social Media

Metrics to Measure Social Media Success

Social Analytics The previous chapters have provided a basis for understanding how social media and Web 2.0 technologies are reshaping…

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Social Media and Customer Engagement

The Social Feedback Cycle For a lot of organizations including businesses, nonprofits, and governmental agencies use of social media very…

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Social Media and Customer Engagement

Social Business Fundamentals At just over 100 pages will get you up-to-speed quickly on the primary aspects of social technology…

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EngageLab: A Company Offers Businesses a Solution for Email Marketing.

This post will acquaint you with EngageLab, a powerful email marketing solution that is suitable for all kinds of enterprises. Discover the…

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The New Role of the Customer

Social Interactions The social in Social Web implies more than technology, more than the networks where people post photos and…

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